Privacy Policy

HailySoft LLP (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and related services (“Services”).

1. Information We Collect

We may collect the following information when you use our Services:

  • Personal Information: Name, email address, phone number, delivery address, and payment details (only through secure gateways).
  • Non-Personal Information: Device type, browser, IP address, app usage statistics, and cookies.
  • WhatsApp Information (if applicable): Messages and order details shared with our WhatsApp Bot are stored securely to provide order processing and support.

2. How We Use Your Information

We use the collected information to:

  • Provide and operate our Services.
  • Process orders and payments.
  • Communicate with you regarding your orders, support, and promotional offers.
  • Improve user experience, app functionality, and security.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following cases:

  • With service providers (e.g., payment processors, delivery partners).
  • To comply with applicable Indian laws, regulations, or legal processes.
  • To protect the rights, safety, and property of our company, customers, or others.

4. Data Security

We implement industry-standard security measures to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to provide our Services and comply with legal obligations under Indian law.

6. Your Rights (India Users)

As per the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

  • Access your data.
  • Correct inaccuracies in your data.
  • Withdraw consent and request deletion (subject to legal requirements).

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HailySoft LLP
E-504, Aaryan Gloria, Gala Gym khana road, South Bopal, Ahmedabad – 380058
Email: info@hailysoft.com